Privacy Policy

1. Introduction

Agentic Pharma ("we," "us," or "our") operates the website agenticpharma.science and provides AI agent solutions for pharmacovigilance organizations. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or engage with our services. By accessing or using our website, you agree to the terms of this policy.

2. Information We Collect

We collect information in the following ways:

2.1 Information You Provide

• Contact information: Name, email address, company name, job title, and phone number when you fill out a contact form or request a consultation.
• Communications: Any messages, feedback, or other content you send to us via email or through the website.
• Business information: Details about your organization and pharmacovigilance workflows shared during consultations or project engagements.

2.2 Information Collected Automatically

• Usage data: Pages visited, time spent on pages, referring URLs, and navigation paths.
• Device information: Browser type and version, operating system, screen resolution, and device type.
• Network data: IP address, approximate geographic location (city/country level), and internet service provider.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and provide the services you request, including scheduling consultations and delivering AI agent solutions.
• To communicate with you about our services, project updates, and relevant industry developments.
• To improve and optimize our website, including analyzing usage patterns and diagnosing technical issues.
• To comply with legal obligations, including those related to pharmaceutical regulations and data protection laws.
• To protect against fraudulent, unauthorized, or illegal activity on our website and systems.

4. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and gather analytical data.

You can manage your cookie preferences through your browser settings. Disabling certain cookies may limit some features of the website.

5. Third-Party Services

We may use third-party service providers to support our website and business operations. These providers may have access to your personal information only to perform tasks on our behalf and are obligated to protect it. Categories of third-party services include:

• Hosting providers: For website hosting and content delivery.
• Analytics platforms: For anonymized website usage analysis.
• Communication tools: For email delivery and customer relationship management.
• Cloud infrastructure: For secure data processing and storage in connection with our AI agent solutions.

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

6. Data Security

We implement industry-standard technical and organizational measures to protect your personal information, including:

• Encryption of data in transit (TLS/SSL) and at rest (AES-256).
• Access controls and authentication mechanisms to limit data access to authorized personnel.
• Regular security assessments and vulnerability testing of our systems.
• Incident response procedures for timely detection and notification of any data breaches.

Given the nature of our work in pharmacovigilance, we maintain security practices aligned with GxP requirements and applicable pharmaceutical data handling standards. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. GDPR and International Compliance

If you are located in the European Economic Area (EEA), the United Kingdom, or another jurisdiction with data protection laws, you have specific rights regarding your personal data under the General Data Protection Regulation (GDPR) and similar legislation.

Legal bases for processing: We process your personal data based on one or more of the following legal grounds:

• Consent: Where you have given explicit consent for us to process your data for a specific purpose.
• Contractual necessity: Where processing is required to fulfill a contract with you or take pre-contractual steps at your request.
• Legitimate interests: Where processing is necessary for our legitimate business interests, such as improving our services and marketing, provided these interests do not override your fundamental rights.
• Legal obligation: Where processing is required to comply with applicable laws or regulations.

International transfers: Your data may be transferred to and processed in countries outside your jurisdiction. When we transfer personal data internationally, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) approved by the European Commission or equivalent mechanisms recognized under applicable law.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including:

• Contact and inquiry data: Retained for up to 24 months after your last interaction with us, unless an ongoing business relationship exists.
• Client project data: Retained for the duration of the engagement and for a reasonable period afterward as required by contractual obligations and applicable pharmaceutical regulations.
• Analytics data: Aggregated and anonymized data may be retained indefinitely. Identifiable analytics data is deleted within 14 months of collection.

When personal data is no longer needed, we securely delete or anonymize it in accordance with our data retention policies.

9. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Right of access: Request a copy of the personal data we hold about you.
• Right to rectification: Request correction of inaccurate or incomplete personal data.
• Right to erasure: Request deletion of your personal data, subject to legal retention requirements.
• Right to restrict processing: Request that we limit the processing of your personal data in certain circumstances.
• Right to data portability: Request a machine-readable copy of your personal data to transfer to another service provider.
• Right to object: Object to the processing of your personal data for direct marketing or based on legitimate interests.
• Right to withdraw consent: Where processing is based on consent, you may withdraw it at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact us using the information provided below. We will respond to your request within 30 days, or within the timeframe required by applicable law.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make material changes, we will post the updated policy on this page with a revised effective date. We encourage you to review this page periodically to stay informed about how we protect your information.

11. Contact Us

If you have any questions about this Privacy Policy, wish to exercise your data rights, or have concerns about how we handle your information, please contact us:

If you are not satisfied with our response, you have the right to lodge a complaint with your local data protection authority.